Frequently Asked Questions
01. Does Pro Logistics offer cargo insurance?
Pro Logistics Insurance offers coverage of almost all types of cargo against accidents, incorrect handling and other perils that may cause damage to or loss of cargo.
02. What kind of businesses can we help?
Our customers vary from small businesses with single shipments to large, multinational companies where we manage their entire supply chain.
03. What are your standard air freight services?
Pro Logistics air freight services are a reliable option for air freight of all sizes and types. Whether you’re shipping perishables, hazardous cargo or any commodity that needs fast delivery, we can provide the solution that meets your needs.
04. How does air freight work?
Our network is designed to not only manage aircraft cargo on specific routes, but also to structure and oversee processes on the ground. This ensures the best possible control, security and efficiency from door to door for your priority air charter.
05. What types of systems do you support?
Sea freight from Asia to Europe or North America gives you the lowest cost transport but it doesn’t give you speed. So if air freight is out of your budget range, go for the next best thing with our combined service Pro Logistics SEA and AIR Service.
06. What types of unit load devices are available?
For air freight, airline pallets or air containers need to be designed for the fuselage of each aircraft type and are known as ULDs (Unit Load Devices). These different airline pallet sizes make optimal use of the space available as well as making loading and unloading easy and fast.
07. Can i ship dangerous goods?
Pro Logistics is able to assist with obtaining proper documentation and labelling to helps ensure that hazardous cargo is handled appropriately and any required overflight permits, landing permits and governmental clearances relating to dangerous goods shipments.
08. What types of sea containers are available?
09. What are the ground transportion options?
As a Pro Logistics customer, you benefit from our existing global infrastructure, resources, and experience in delivering reliable and cost-effective solutions for your North American supply chain needs. We offer local market knowledge plus a full support network across Canada, USA and Mexico.
10. What trailer types, sizes and dimensions do you offer?
We have a wide variety of trailer types and trailer widths to transport many different types of cargo. Each trailer type is suitable for a specific purpose, for example standard-sized or out-of-gauge cargo.
11. How do i obtain a quote?
We handle everything from single shipments to multiple shipments quotes. Contact us anytime by email (dispatch@prologistics.ca) or phone (1-888-770-0826) to get a quote for your shipment?